Champion Sponsor Workshop Agenda

Introduction

  • Welcome & Introductions
  • Workshop Objectives & Agenda


Six Sigma: What and Why?

  • A MEASURE of process capability
  • A GOAL for meeting customer requirements efficiently
  • A SYSTEM for sustained business success with three core elements:

    • Customer Focus
    • Process Management
    • Facts & Data - variation & processes
  • Key tools and methods
  • Six Sigma Strategies

    • Process Improvement
    • Process Design/Redesign
    • Process Management
  • The DMAIC improvement model – overview
  • Lean Initiative model – overview

    ACTIVITY: Simulation – “Six Sigma Station”: Round 1.

  • Six Sigma Case Histories
  • Benefits for the Bottom-Line: Summary

    • Increase understanding of customers
    • Increase effectiveness
    • Enhance efficiency
    • Transform management


How to Make Six Sigma Work?

  • Six Sigma Roadmap
  • Steps to Six Sigma: Overview

    • Identify core processes & key customers
    • Define customer requirements
    • Measure current performance
    • Prioritize, analyze & implement improvements
    • Expand and integrate the system
  • Roles and Responsibilities
  • Define: Setting up the Six Sigma Project

    • Define roadmap & overview
    • Charter: Business Case, Problem & Goal Statements
    • Voice of the Customer & Requirements
    • Clarifying the Process: Project, Core/Enabling

      ACTIVITY: Simulation – SIPOC Map.

    • Detailed process mapping

      ACTIVITY: Simulation – Detailed process map.
  • Measure: Validating the Problem; Tracking the Process

    • Measure roadmap & overview
    • Key issues in measures & data collection
    • Defect & Sigma measures

      ACTIVITY: Simulation – Sigma Station Sigma.
  • Analyze: Understanding the Cause

    • Analyze roadmap & overview
    • Data display & analysis tools
    • Process analysis, value analysis
    • Cause & effect analysis
  • Improve: Develop and Implement Solutions

    • Improve roadmap & overview
    • Assumption busting
    • Design of Experiments (DOE)
    • FMEA
    • Design/redesign options

      ACTIVITY: Simulation – "Six Sigma Station": Round 2.

      ACTIVITY: Simulation – "Six Sigma Station": Round 3.
  • Control: Sustain Solutions

    • Control roadmap & overview
    • Better data management
    • Control charts – using & interpreting
    • Process dashboards
  • Project storyboards & tollgate reviews


Leading Six Sigma

  • Key Implementation Decisions
  • Six Sigma Start-up Decisions
  • Strategies & Project Approaches
  • Process Management Overview
  • Project Selection, Project Types
  • Lean Initiative Criteria
  • Design/Redesign Project Criteria
  • Financial Validation
  • Sizing & Prioritizing Projects
  • Project Charter & Business Case
  • Team Selection
  • Change Management
  • Building a Case for Six Sigma

    ACTIVITY: Elevator Speech.