Performance to New Levels
Process and
Performance to
New Levels
Nearly 25 years ago, we helped shape and inspire the Lean Six Sigma movement that spread worldwide and to every industry. Today, Pivotal’s expertise continues to help organizations tackle tough problems and create an improvement-ready culture.
A Proven, Accessible Approach
Whether planning a Lean Six Sigma deployment, training Belts or coaching leaders and teams, your success is achieved through the same principles we brought to GE—and many others:
Continuous Improvement is not always easy, but it shouldn’t be complicated. Our experienced consultant/trainers and common sense approach unlock the improvement potential of your organization and people.
How We Enable Your Continuous Improvement Success
Strategy and Deployment
Establish a compelling vision and scope. Evaluate readiness and identify opportunities and obstacles. Plan actions, resources, and pace, with milestones to evaluate progress. Engage leaders, management and staff to build skills and achieve goals.
Project and People Selection
Match number and mix of improvement efforts to your priorities and resources. Create a process for choosing functional or cross-business initiatives. Identify the right individuals to lead and support the improvement process.
Capability Building
Prepare and deliver outstanding awareness and skill development learning for each key role. Connect training to real-life improvement opportunities. Build from foundational to advanced, certified skills. Prepare leaders to guide and support key initiatives. For more, see our Training overview and program descriptions.
Coaching & Execution
Provide support to keep initiatives on time and respond to issues and obstacles. Mentor CI leaders and practitioners to accelerate learning and build confidence. Ensure results are sustained.
Performance Measures
Evaluate existing measurement systems. Develop/improve KPIs and dashboards to provide timely, usable information. Connect daily, operational metrics with business/strategic goals. Build visual management systems to enable real-time response.
“Toolkit”: Selected and Tailored to the Job
Like any craft, Continuous Improvement draws upon many techniques and tools. But most work is done with few essential methods—like the hammer, saw, and screwdriver for a carpenter. We build your mastery of the basics, applying more specialized methods when needed.
Thought Leadership
Pivotal Resources played an important role in the growth of Lean Six Sigma and continuous improvement through a series of influential and highly-praised books. The Six Sigma Way was our first book on the topic and has sold well over 250,000 copies worldwide.
